Prepare the necessary items to apply.
□ Reservation Number of the reservation made at the MyStays Website.
□ Screenshot which shows the total amount including consumption tax and service charge confirmed on another website, etc.
[Conditions]
• The same hotel
• The same plan (deals, amenities, services, etc.)
• Compared with the total including consumption tax and service charge
• The same guest room type and grade
• The same number of people (including adults, children and infants)
• The same number of nights (same date of arrival and departure)
• The same check-in and check-out times
• The same payment method (onsite payment, advance payment, etc.)
• The same cancellation conditions (advance payment, cancellation not possible, changes not possible, etc.)
[Prices which cannot be compared]
• Prices not disclosed to the general public, such as special prices offered for corporate contracts, service and benefit programs, or specific organizations
• Prices with no hotel involvement, such as publicly offered package trip prices sold by travel agencies, etc.
• Prices from sites such as online auctions or group purchases
• Prices which change due to exchange rates, such as those displayed in foreign currencies
• Campaign prices for individual travel agencies (including cases such as redeeming benefits including points and coupons, or receiving support)
• Prices for reservations not available online, such as reservations only available over the phone
• Package tour prices which include items such as facilities and public transportation in addition to lodgings
□ Screenshot which shows the total amount including consumption tax and service charge confirmed on another website, etc.
[Conditions]
• The same hotel
• The same plan (deals, amenities, services, etc.)
• Compared with the total including consumption tax and service charge
• The same guest room type and grade
• The same number of people (including adults, children and infants)
• The same number of nights (same date of arrival and departure)
• The same check-in and check-out times
• The same payment method (onsite payment, advance payment, etc.)
• The same cancellation conditions (advance payment, cancellation not possible, changes not possible, etc.)
[Prices which cannot be compared]
• Prices not disclosed to the general public, such as special prices offered for corporate contracts, service and benefit programs, or specific organizations
• Prices with no hotel involvement, such as publicly offered package trip prices sold by travel agencies, etc.
• Prices from sites such as online auctions or group purchases
• Prices which change due to exchange rates, such as those displayed in foreign currencies
• Campaign prices for individual travel agencies (including cases such as redeeming benefits including points and coupons, or receiving support)
• Prices for reservations not available online, such as reservations only available over the phone
• Package tour prices which include items such as facilities and public transportation in addition to lodgings
Apply using the application form.
Enter “Best Price Guarantee.”
Enter your reservation number and the name of the comparison site.
Attach a screenshot here.
[Additional notes]
- • Submit a screenshot that displays the name of the other website and the price including consumption tax and service charge.
- • Attach a screenshot of the price in Japanese Yen.
- • If you apply without filling in the necessary fields or attaching the necessary documents, we may not be able to respond to your request.
We will reply to you within 1 business day (excluding weekends, holidays, Golden Week, and New Years’ Holidays).
